We value your privacy

Claivi uses strictly necessary cookies to keep you signed in, and optional preference cookies to remember your language and theme. No tracking, no ads, no third-party marketing.

See our for details.

Claivi
  • How it works
  • Use cases
  • Results
  • Pricing
  • FAQ
Sign inTry it

Documentation

Everything you need to set up, configure, and scale Claivi.

Quick start

Connect Instagram in 5 min

OAuth setup, test message, go live.

Upload your first KB doc

PDF, URL, or manual FAQ entry.

Customize bot voice

Tone presets, custom prompts, per-channel style.

Invite your team

Roles, permissions, and pending invites.

Configure billing

Plans, seats, invoices, and upgrades.

Browse by topic

Getting started

  • Creating your workspace
  • Understanding the dashboard
  • First bot test
  • Going live checklist
  • Troubleshooting guide

Channels

  • Instagram DM setup
  • Web chat widget
  • Email forwarding (soon)
  • Multi-channel routing
  • Channel-specific bot styles

Knowledge base

  • Uploading documents
  • URL crawling
  • Manual FAQ entry
  • Chunk editing
  • Re-sync and versioning

Bot tuning

  • System prompt guide
  • Confidence thresholds
  • Escalation rules
  • Playground testing
  • Prompt version history

Billing

  • Plans overview
  • Changing plans
  • Understanding invoices
  • Seat management
  • Tax and compliance

API

  • Authentication
  • Conversations endpoint
  • Messages endpoint
  • Knowledge base API
  • Rate limits

Security

  • Data retention policy
  • Encryption overview
  • PIPEDA compliance
  • Data export
  • Incident response

Ready to stop losing customers?

Setup in 15 minutes. Your first automated dialogue today.

Launch the bot14 days free · No card
Claivi

AI customer support for small and mid-sized businesses.

Product

  • How it works
  • Use cases
  • Pricing
  • ROI calculator

Solutions

  • By industry
  • Templates

Resources

  • Documentation
  • FAQ
  • System status
  • Security

Company

  • About us
  • Affiliate program
  • Contact
  • Beta access

Legal

  • Privacy policy
  • Terms of service
  • Cookie policy
  • DPA
  • Security
  • Enterprise SLA

© 2026 Claivi. All rights reserved.